Information
Is it just me, or do people assume you must be able to tell them what they want to know – that it’s somehow your duty? I suspect that I do have a certain chameleon quality of looking as if I belonged to whatever institution I happen to be in at the time, as a matter of fact. More than once in the past people in department stores have attempted to buy things from me. But I don’t really think it’s that. I’ve found that merely answering the phone puts you in a similar position sometimes.
“No,” I said, “I think you’ve got the wrong number. This isn’t the Trumpton Prudential. Sorry.”
“But that’s the number on your leaflet!”
“Their leaflet. I’m afraid it’s wrong – or perhaps you misdialled?”
“I really must speak to someone about this. I’ve been charged an adminstration fee when I never even had an overdraft!”
“That sounds pretty bad.”
“But you’re not prepared to actually do anything about it, are you?”
There used to be a distinct group of people travelling from Waterloo who never looked at the information boards: instead, they would jump on to the first carriage of a likely-looking train, and then ask “Is this train going to X?”. It always seemed to be me they asked. Now as it happens, I always had to change at Clapham Junction – and all the trains from platforms 1 – 3 go there before they go anywhere else. So I never had the faintest idea where any of the trains was going after that. My ignorance was always a source of some annoyance to these people. Once, a nice young lady with golden curls actually sneered at me.
“So let me get this right,” she said contemptuously, “You’r standing here on this train, and you don’t even know where it’s going?”
Anyway, yesterday we had a complicated day. I normally take Sarah to school, but yesterday I left her with Katharine and was in the office before 8.00. At about 8.30, Katharine had a call from the school to say they had an electrical problem, and would be closed for the day (Schools can’t operate without electricity these days? In the summer?). Katharine took Sarah to work with her, but I agreed to take a half day and pick her up from Surbiton. I should easily be there by 1.00, I said.
Trying to walk past the front of County Hall, I found that the area in front of the London Eye had been evacuated and closed off. A man dressed as a town crier was proclaiming the fact, but not the reason. (Tourists must get a very strange impression at times. A few weeks ago anyone coming through Waterloo would have been convinced that the top hat was still normal wear in London (because of Ascot); now, people back in Ontario or Osaka would be told that English security staff actually wore red coats and tricorn hats.)
There appeared to be someone doing something up there on the wheel.
“Is it a bomb?” the short man next to me demanded.
” I don’t know.” I replied.
“Well, can I get a refund on my tickets?”
I turned and retraced my steps.
At Waterloo, some catastrophe had occurred: only about four trains were shown on the boards and some of those were cancelled.
“What’s going on here?” asked a man in a linen suit as we stood gazing forlornly at the boards.
“I don’t know.” I replied.
“Well I’ve got to be in Thames Ditton in half an hour!”
A smart lady standing nearby turned her head.
” I believe” she said, “there’s been a track-side fire in the Clapham Junction area. This is affecting trains from most platforms, though one or two lines are still running.”
“How long is it going to take to sort it out?” demanded the man in the linen suit.
Usually the best policy in these circmstances is to get as far as you can by whatever means is available: there was a train about to go to Clapham Junction, so I took it. That was a good decision – not only did it give me chance to sit down and deal with the Cajun Chicken wrap with salsa and sparkling mineral water from the Wisbech hills plus a hint of synthetic Castillian lime juice which I had grabbed on my way over – it was air-conditioned.
At Clapham Junction, I faced the minor challenge of finding out which of the twenty-odd platforms might have a train to Surbiton (could be either of two, it turned out). This is nothing like as difficult as it once was: signs have been put up which tell you what goes from where. In the old days, if you hadn’t got a friend or family member who could tell you in advance which platform you needed for, say, Thames Ditton, you tended to be a bit lost.
“Where does the train to Dorking go from?” someone asked, but I ignored them. Contrary to all expectation, a train to Surbiton was just arriving.
Lewis Gordon Pugh is planning to
My bag involved me in a small imbroglio yesterday. Well, that’s not fair really – it wasn’t the bag’s fault.
Is it safe to talk about football fever now? You see it’s not really fever in my case – more of a sniffle and perhaps just a hint of a headache. The World Cup is infallibly one of those occasions when I feel isolated in a sort of bubble of incomprehension. It’s not that I don’t like football. That wouldn’t be so bad. Eight, or perhaps twelve years ago I remember my boss looking at me pointedly and saying:
Out for a walk recently, we found a mention of a wall painting in Chaldon church. The reality turned out to be this astonishing 13th century Doom picture. You can find a nice big image where you can click to zoom in on the details 
